Can I try On Demand Workout to see if I like it?

Absolutely! On Demand Workout is free for 30 days. After 30 days, automatic billing begins.

Can I cancel any time?

Yes. There is no obligation and no contract. Start and stop your membership whenever you want.

Can I refund membership payments?

We cannot refund membership payments. We can only refund hard goods, like DVDs or Blu-Ray Disks

What is your refund policy?

We only refund un-opened hard goods, like DVDs or Blu-Ray. Returns must be made within 30 days of the order date. No refunds on opened items. No refunds on digital media (downloads or membership dues).

What do I do if I lost my password?

No worries! You can use our automatic password recovery option, or email us and we can provide a temporary password. btbop@cyclingvideosonline.com

Can I get discounts as a member?

Yes! Members get discounts on all owned media like downloads, DVDs and Blu-Ray. You are considered a member instantly, even during the first 30 days!

How do I watch the videos?

After subscribing, you can instantly watch any video on our site. Simply login and click on the “Videos” tab on the top menu bar.

What can I use to watch videos?

Almost any device is compatible with On Demand Workouts. We created this site to be friendly with iPads, tablets, iPhones, smart phones, computers, laptops and even smart TVs.

I have an old TV in my workout dungeon, can I watch On Demand Workouts on it?

It’s time to get a new TV down there! On Demand Workouts has hours and hours of video recorded and presented in high definition. We love HD big screens and the experience is quite amazing. If you must use your old 27″ tube TV, you can purchase devices that will turn any TV into a smart TV. Check out the WD media player

I'm a Spin instructor, can I use On Demand Workout with my classes?

Oh, heck yeah! We love fitness experts. On Demand Workout is a membership service, once you are a member, you have rights over On Demand Content. However, you mat not distribute owned content,  like DVDs, Blu-Ray or downloaded videos. If you would like to be a distributor of media, apply here

Can I add my own videos to On Demand Workout?

Yes! As a matter of fact you can get paid to create workout videos for others. To be considered, provide your information here

How often do you add new workout videos?

We are always working to provide new and fresh content. As a member, you will be updated of new releases. We also would love to review any content that you have. Add a video here

How do I cancel my subscription

Go to your account settings in, “Your Profile”. From there you can change the status of your account.

Can someone from On Demand Workout cancel my account?

No, your account is secure. We can not manipulate any purchases under your account.